Refund policy

Last updated: 11 August 2026

This policy explains when and how you can get your money back. It forms part of our Terms of Service.

1. The 14-day guarantee

Lifetime access to IfYouTakeRisk comes with a 14-day money-back guarantee. If within 14 days of your purchase you decide it isn't right for you, we refund your payment in full. No conditions to argue about.

2. How to ask for a refund

Email info@ecom-guide.com from the address you used at checkout, within 14 days of the purchase date, with “Refund” in the subject line. We may ask one optional question about what didn't fit — your answer helps us, but your refund does not depend on it.

3. When a refund is approved

• the request is made within 14 days of the original purchase date; and
• it comes from the email address used for the purchase.

We may decline in cases of obvious abuse — for example, copying a substantial part of the lesson material and then asking for the money back, or repeatedly buying and refunding.

4. How refunds are issued

Approved refunds go back to your original payment method through Stripe, usually within 5 business days. Depending on your bank it can take a further 5–10 business days to appear on your statement. After a refund your platform access is revoked.

5. After the 14 days

Access is sold as a one-time purchase, not a subscription, so there is nothing to cancel and nothing that renews. Because of that we don't issue partial or pro-rata refunds after the guarantee window has closed.

6. Chargebacks

If something went wrong, please write to us first — we can usually fix it faster than a bank dispute can. A chargeback filed without contacting us may result in access being suspended while the case is reviewed.

7. Questions

Anything unclear about this policy: info@ecom-guide.com.